Mitigation of the risks and complexities associated with outsourcing technology is a key component of the work that we do. In order to make make any worthwhile recommendations, it is critical that SpecialAI and all other parties involved first obtain a thorough understanding of the issue to be addressed and the contextual environment it exists in.
In the absence of a well defined set of requirements, SpecialAI's first step is always to undertake their development in a requirements discovery. The finished product of this effort is a valuable road map for development, implementation and/or support that includes a development plan, meaningful estimates and real schedules. Experience has shown time and again that investment in well defined requirements is the single most powerful way to ensure a project's success.