Any mission critical system is only as good as the support that backs it up and SpecialAI is renowned for their caliber and quality of their enterprise support offerings. Tauk* systems are designed from the ground up to provide uncompromising levels of service and reliability and they're backed by the industry's only enterprise-class asterisk Support & Maintenance program.
Tauk* Support & Maintenance is a flexible program designed to support your use and to protect your system from unplanned downtime. You can customize coverage to supplement your own internal capabilities or rely on SpecialAI to deliver all elements to ensure your piece of mind. With formalized maintenance procedures, rigorous incident handling methodologies, unblinking monitoring and a staff of experts uncommonly dedicated to customer satisfaction, SpecialAI maintains the processes and systems to provide a wide range of support levels for your Tauk* system.
Available options include:
Remote monitoring & maintenance
Help Desk
Service Provider Support Managements
Equipment Replacement
SLA Guaranteed Response Times
Nationwide Coverage
Incident Handling
Integration Support
If you need help or more information about Asterisk|Tauk* support, please contact SpecialAI at 800.511.9818 or click here to contact a Tauk* sales representative.
