A phone system is mission-critical technology for all organizations. Whether you’re a small company of five or a government agency of five-thousand, SpecialAI’s Tauk* offers the three most important features in a new phone system: reliability, flexibility, and scalability.
Tauk* deploys with an unmatched feature set supported by a modular architecture of industry proven, standards compliant hardware and software. This system allows for almost unlimited expansion and configuration.
Tauk* is compatible with all standards-compliant hardware; to ensure the highest levels of service, SpecialAI uses the following best-in-class components:
Polycom Soundpoint IP Phones
Polycom Soundpoint IP Phones are software-upgradeable handsets designed to meet the needs of professionals in an office environment. The Polycom Soundpoint IP Phones provide programmable line/feature buttons, soft keys that guide a user through features and functions, and audio controls for a high-quality speakerphone, handset, and headset. An integrated Ethernet switch is standard and the phone also features a large, high resolution LCD screen. The screen provides features such as date and time, calling party name and number, digits dialed, access to applications like your company directory, and the ability to place your company logo on the display.
ADTRAN Networking Gear
SpecialAI recommends AdTran hardware to customers who need to build or augment their data networks. AdTran’s NetVanta 1000 Series is a family of all-in-one network access platforms that combine LAN/WAN functionality into a single 1U chassis. Each platform provides everything needed for branch office connectivity, combining the functionality of five devices for the price of one.
These products combine a 24-port Fast Ethernet switch with a full-featured IP router, modular WAN interface, stateful inspection firewall, and optional VPN capability. Low initial investment, a full five-year warranty, and free firmware updates significantly lower Total Cost of Ownership (TCO).
IBM Servers
SpecialAI runs Tauk* on the IBM eServer xSeries, whose long lifespan makes for superb return on investment. Available in rack-mount or tower models, and with support for dual-core Intel Xeon Processors, you get maximum performance in minimal space. These servers have a built-in remote management capability and are configured with redundant, hot-swappable hard disks, network adapters, and power supplies.
Asterisk Open Source PBX
Asterisk is a complete PBX in software. Designed for Linux, Asterisk does voice over IP in many protocols, and can interoperate with all standards-based telephony equipment using inexpensive hardware. Asterisk combines over 100 years of telephony development into a robust suite of tightly integrated telecommunications applications.
Fedora / Selinux
As part of its Information Assurance mission, the National Security Agency has long been involved with computer security research. The results of NSA’s research projects in this area have been incorporated into an Open Source, security-enhanced Linux distribution known as SELinux.
Recognizing its usefulness, Red Hat was quick to integrate SELinux into its most advanced operating system, Fedora Core. Fedora is a free operating system that offers the best combination of stable and cutting-edge software we know of, which makes it the obvious choice for running something as critical as your phone system.
Support & Maintenance
SpecialAI maintains and supports its phone systems, so there is help when you need it.
Your IT staff can be trained to perform moves, ads and changes so you don’t need to incur additional expense every time you add an employee.
Your support is provided by SpecialAI, and is not outsourced overseas.