Users demand a solution that provides better message organization, the ability to quickly search mailboxes, sync mobile devices, easy access to data while on the road and better coupling between documents, spreadsheets, messages, calendars and contacts.
At the same time administrators have become overwhelmed by the complexity that have been introduced into their messaging architecture by mobile devices, document management, spam, viruses, high-availability requirements and new collaboration tools like wikis.
SpecialAI’s Fully Managed Messaging Solution solves these obstacles:
Our fully managed solution delivers a robust set of collaborative applications in a package created for organizations who desire total administration and management of a user population from end-to-end including unlimited end user help desk support and unlimited moves, adds, and changes.
Under SpecialAI’s fully managed solution, administrators and end users alike have access to a dedicated Zimbra support team composed of account executives, engineers, project managers, and billing. Each member is responsible for providing every customer with unmatched levels of support, reliability, and security. Never will you be met by the voice of a stranger, and never will you be lost in long phone queues. We deliver real people, real help, every time because that’s what you need.
As an extension of your IT department, SpecialAI manages every aspect of this vital element thus freeing up staff who can then focus on more important revenue growing business objectives.
- FORGET ABOUT administration of moves, adds, and changes
- FORGET ABOUT the travails of supporting damn wireless devices
- FORGET ABOUT making sure you have the most recent updates
- SAY GOODBYE to hardware expenses
- FORGET ABOUT patching
- SAY GOODBYE to managing spam and junk mail
- FORGET ABOUT troubleshooting
- SAY GOODBYE to downtime
- SAY GOODBYE to managing “demanding” users
Don’t require full management? Think Hosted.
SpecialAI’s hosted Zimbra Collaboration Solution is designed for customers looking to reap the benefits of an outsourced product yet maintain full administration of user accounts while continuing to support the ongoing demands of each employee.
Sign up for SpecialAI’s hosted solution and your organization will experience the benefits of utilizing a highly secure infrastructure environment that would otherwise be cost prohibitive for most organizations to implement and support in-house. SpecialAI’s Zimbra Collaboration Suite is deployed using best of breed hardware, software, security measures, anti-virus and anti-spam filters, all of which are housed in our N+1 redundant data center with climate control and 24x7x365 systems monitoring. While you continue to maintain your user population- rest assured that a team of SpecialAI engineers will be maintaining every other component of your messaging solution. It’s our job and we’re extremely good at it!
| Zimbra | Managed Solution | Hosted Solution |
| Price per seat, per month | ||
| Pricing per seat based on total size of user population. | Call or email for pricing | Call or email for pricing. |
| Features | ||
| Account size – expandable | 4 Gigs | 4 Gigs |
| Unlimited end user support |  |
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| Unlimited moves, adds, & changes | |
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| Unlimited TOLL-FREE support | |
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| Single point of contact | |
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| Web based Administration console | - | |
| Administrator console training | - | |
| End user training | |
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| 24/7/365 end user support | optional | - |
| Outlook integration | |
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| Client support | IMAP, POP, SMTP, RSS | IMAP, POP, SMTP, RSS |
| Apple sync | iCal, Address Book, Mail, & Entourage | iCal, Address Book, Mail, & Entourage |
| 99.9% uptime guarantee | |
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| Migration support | |
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| Backup and recovery | |
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| Enhanced Virus blocker | |
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| Enhanced Spam blocker | |
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| Calendars | personal & shared | personal & shared |
| Documents | personal & shared | personal & shared |
| Contacts | personal & shared | personal & shared |
| Tasks | |
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| Instant Messaging (beta) | |
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| Global contacts | |
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| Mobile support | IMAP & POP | IMAP & POP |
| RIM Blackberry support | optional | optional |
| Win Mobile, Symbian, & Palm support | optional | optional |
| AJAX web client | |
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| Unlimited aliases | |
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| Archiving & Discovery | optional | optional |
| Unified Communications | optional | optional |
To sign up now or request more information including pricing, contact us at sales@specialai.com